Insights

Three tips for bridging gaps between generations

A recent study found 71% of Gen Z think Boomers value hours over results. Small frictions like this can grow into real conflict — unless teams learn to bridge them.

1. Name the assumption, not the age

Most generational friction isn't really about age — it's about unspoken assumptions around communication, effort, and value. Get specific about the behavior ("I'd like faster replies on Slack") instead of the stereotype, and the conversation stays solvable.

2. Trade "how we've always done it" for "why"

Every generation carries hard-won wisdom and blind spots. When someone pushes back on a process, ask what problem it was meant to solve. Often the goal is shared — only the method has aged.

3. Build in reverse mentorship

Pair people across generations to learn from each other, not just top-down. When a 24-year-old and a 54-year-old each have something the other needs, difference becomes an asset instead of a fault line.

Want to turn generational friction into team strength? Join a workshop or talk with us.